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Programs and Certifications

Programs are a sequence of courses that can be assigned to Learners to comprise a complete learning package. It can be set up so that some courses have to be completed before others, all courses have to be complete, or the learner can choose which courses to complete. This can be useful if you have an onboarding program of courses that trainee drivers have to complete, or a sequence of courses that comprise management training.

Certifications are similar to Programs, however, they are only valid for a certain amount of time before the Learner has to re-certify. This is particularly useful if you have training courses that have to be taken on a 2-year basis to maintain competence.

Learners can be assigned to both Programs and Certifications based on their position, organisation and audiences.


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Creating a Program

To create a program, go to the admin menu (settings cog) and select Programs. On the dropdown menuthe menu to the left of the page, select Manage programs followed by Add new program:


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Once the Create new program window is open, you will be able to configure your Program via the following tabs:

  • Details tab - this is where you assign general information about the program such as name and dates
  • Contents tab - from here, you can build out the course content that comprises the Program. If you add more than one set of courses then you can define how the course sequence takes effect i.e. by using THEN, AND, and OR conditions
  • Assignment tab - determine who is enrolled onto the Program. Individual users can be added manually or via their audience, position, or organisation
  • Messages tab - add notifications to the Program which can be triggered when certain conditions are met i.e. when the Program goes overdue or a user has been enrolled for the first time
  • Completion tab - from here, review user progress/completion

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Creating Certifications

To create a certification, go to the admin menu (settings cog) and select Certifications. On the dropdown menu to the left of the page, select Manage certifications followed by Add new certification:

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Here a page similar to the Create new program window will appear, with some notable differences:

  • Contents tab - from here, the content for the original certification path and recertification path can be defined (they do not have to be the same)
  • Certification tab - here, you can define the recertification details, for example, for how long certification is valid