What is covered?
- Planning and implementing verification sampling
- Collecting and verifying evidence using a range of methods
- Ensuring quality in the assessment process
- Leading indicators – looking ahead to future situations and development
- The supporting of Assessors' development within the workplace
- Producing concise honest verification records to support Assessors
Description of Training
Each new IQA will receive the following:
- One day Two days of classroom training delivered by AssessTech, including:
o IQA Course Core Content (see below), including principles and best practice for verification, as well as underpinning knowledge
o Coaching on completing the IQA Award to City & Guilds standards - An account on AssessBook to store all of the evidence needed to achieve the award with City & Guilds
- Registration with City & GuildsA simulated workplace assessment assessed by the AssessTech trainer during the two-day course which will contribute toward the award portfolio
- A workplace assessment, assessed by an AssessTech IQA
- Verification of the portfolio by AssessTech
- Ongoing support from the AssessTech trainer
- A City & Guilds IQA Award and associated certificate, upon successful completion
IQA Course Core Content
The core content covers the following:
- Units 401/402 the Internal Quality Assurance of Assessment Processes and Practice
- Complaints and Appeals
- Equal opportunities
- Roles of individuals within the assessment process
- Error and violation types
- Planning and implementing verification sampling
- Using performance criteria effectively within verification
- Collecting and judging evidence using a range of methods
- Incorporating a developmental grading system
- Leading Indicators - looking ahead to future situations and development
- The supporting of Assessor development within the workplace
- 80/20 developmental feedback
- Recording developmental feedback
- Producing concise, honest assessment records to support the candidate
- Use of Company Standards
- CPD – RSSB Assessment best practise guide
- ORR – Developing and maintaining staff competence
- Use of eSystems for gathering and storing assessments
- Standardisation activities
- The mature assessment model
- Contributing to the quality assurance of the assessment process
Units of Competence
Successful candidates will achieve a City & Guilds Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice. This comprises two units:
- Unit 401 - Understanding the principles and practices of internally assuring the quality of assessment (knowledge)
- Unit 402 - Assure the quality of assessment (competence)
401 Understanding the principles and practices of internally assuring the quality of assessment
This Level 4 Award in Understanding the Internal Quality Assurance of Assessment Processes and Practice (QCF) is intended for individuals who wish to gain an understanding of the principles and practices of internal quality assurance of assessment, without any requirement to practice as an internal Verifier.
This qualification is ideal for those individuals new to internal quality assurance and hoping to become an internal Verifier. In addition, it is beneficial for those whose role requires them to know about essential principles and practices of internal quality assurance but never practice, for example, Programme Administrators and Managers.
This award is based upon the LLUK (Learning and Development National Occupational Standards). The qualification provides a national benchmark of good practice, capturing the knowledge and understanding required for the key activities of internal quality assuring. It is also a mandatory requirement for those completing the Verifier award.
There are six learning outcomes to this unit. The learner will:
- Understand the context and principles of internal quality assurance
- Understand how to plan the internal quality assurance of assessment
- Understand techniques and criteria for monitoring the quality of assessment internally
- Understand how to internally maintain and improve the quality of assessment
- Understand how to manage information relevant to the internal quality assurance of assessment
- Understand the legal and good practice requirements for the internal quality assurance of assessment
How will this unit be achieved?
The evidence for this unit will be completed, via a series of written responses to standardised questions. This should be viewed as a cementing of knowledge and best practice. The written will be completed either within the class environment, or set as a project for the candidates to complete within their own time. It will be up to the AssessTech trainer to decide what is most appropriate to the candidate's needs.
402 Assure the quality of assessment
This Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice (QCF) is a practical-based qualification. It is intended for individuals whose job role requires them to maintain the quality of assessment from within an organisation or assessment centre.
The units within this award are based upon the LLUK (Learning and Development National Occupational Standards). The qualification provides a national benchmark of good practice, capturing the skills, knowledge and experience needed to perform the key activities of internal quality assuring.
There are five learning outcomes to this unit. The learner will:
- Be able to plan the internal quality assurance of assessment
- Be able to internally evaluate the quality of assessment
- Be able to internally maintain and improve the quality of assessment
- Be able to manage information relevant to the internal quality assurance of assessment
- Be able to maintain legal and good practice requirements when internally monitoring and maintaining the quality of assessment
How will this unit be achieved?
The evidence for this unit will be completed via practical verifications and standardisation activities within the candidate's work environment.