Introduction

Competence Development Plans (CDPs) or Support Plans are bespoke scheduled events designed to provide additional support following an incident or other life event. 

CDPs can be added and tracked on ACMS.

On this page:

Glossary

Competence Development Plan: an additional schedule of CMS events bespoke to an individual, designed to provide additional support following an incident or other life event.  Also known as a support plan or non-CMS schedule.

Aspects of a CDP

On ACMS CDPs are made of two different aspects:

  1. An overarching schedule 
  2. A series of support interaction events
  3. Additional Assessments

CDP Schedule

CDP schedules are added on the Candidate Dashboard and they sit on a separate tab from CMS assessments.

Candidates can be put on CDPs for a range of different reasons which dictate the CDP schedule that they need to be put on. Although each CDP schedule will have a default length, unlike CMS schedules they can be extended if necessary.

Examples:

  • Reactive
  • Proactive
  • CASS


Did you know?

TOCs have different names for CDPs. The tab on the Candidate Dashboard is localisable so it may be labelled as something different on your ACMS.


Support Interaction Events

The purpose of a CDP is to create a bespoke support plan for a candidate based on their individual needs. Due to this, each CDP requires a different number or combination of support interactions, whether that be additional practical assessments or interviews. 

These events need to be scheduled and tracked so that the person managing the CDP knows when they must occur. As a result of this,  support events are typically set up as a series of CMS schedules which display on CMS Events. They are essentially diary events.

Examples:

  • CDP/Support Interaction Briefing
  • CDP/Support Interaction Practical 
  • CDP/Support Interaction Interview

Additional Assessments

Due to the bespoke nature of the support interaction events, typically the schedules do not hold criteria. Instead, the assessments are carried out against the candidate's main competence schedule which holds the criteria relevant to their safety critical role.

Did you know?

Some TOCs have designated CDP periods in their schedules which can be used to complete support interactions. 


CDP Workflow

The flowchart below summarises the CDP workflow:



Here's a bit more detail about the process:

  1. Add a CDP schedule to a candidate
    • Completed through the CDP tab
    • Select the CDP that must be added, add start/end dates and any required notes
  2. Plan the assessment events
    • Completed through the CMS Schedule tab
    • Each event is added as an individual schedule e.g. Practical, Interview
  3. Complete the assessment events as additional assessments
    • Completed through the CMS Assessment tab
    • The events are completed as additional assessments against the candidate's main competence schedule
  4. Track the assessment events
    • Completed through the CMS Schedule or Assessment tab
    • To notify the system that the support interaction has been completed, it must be tracked and the schedule must be completed. It's best practice to add notes explaining that the event was completed against the main competence schedule


Useful Reports

  • S2. Schedules (Non-CMS): displays all personnel with a CDP schedule
  • S3. Schedules Overrun: displays all personnel with an overdue CDP schedule

Useful Widgets

  • Overdue Schedules: displays all overdue schedules

FAQs