What is a SIO?
A Station Incident Officer (SIO) is person responsible for station operations appointed by the Station Facility Owner to undertake the role of SIO following a major incident, and to work with the RIO to represent the interests of the Station Facility Owner in its responsibilities for station operations.
Who is the course for?
Any Manager who holds the pre-requisites and key skills can attend this course and should be able to learn to confidently undertake the role of the SIO.
Pre-requisites
- Experienced Station Manager
Key Skills
- Strong leadership
- The ability to use initiative
- Good understanding of issues relating to staff and customer welfare
What's covered in the course
The Course covers the following:
Understanding how an incident occurs
Understanding your company’s paperwork and standards
Identification of key personnel during an incident
- Assisting staff and members of the public
Gathering and preserving evidence
Dealing with the media
Course Delivery
The SIO course is delivered over one or two days of training, based in a classroom. It consists of a mixture of formal learning and practical exercises including walking through scenarios based on historical incidents.
There is also the option to have an online version of the course to be used as a refresher.