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The ACMS Knowledge Base is the go-to place for user guides, videos, useful reports and FAQs. 

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Total number of pages: 127

0-9 ... 0 A ... 25 B ... 5 C ... 6 D ... 0 E ... 0
F ... 3 G ... 0 H ... 3 I ... 3 J ... 0 K ... 1
L ... 3 M ... 1 N ... 0 O ... 0 P ... 1 Q ... 0
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Page: aAssess 5.3.0 APK File
ColourBar.png Below is the link to aAssess 5.3.0 APK file: aAssess-5.3.0-220419-tag-release.apk
Page: aAssess Android Release Notes
Page: aAssess iOS Release Notes
Page: aAssess Version 5.2.1
ColourBar.png Below are the bugs and features fixed in this release of aAssess Android. Please note that some changes will need to be configured, therefore, they will not be immediately enabled upon release. If you require these changes, please raise a R
Page: aAssess Version 5.2.2
ColourBar.png Below are the bugs fixed in this point release of aAssess Android. Please get in touch with AssessTech if you would like further clarification regarding any of the items mentioned here. On this page: Bugs A fix has been implemented for the
Page: aAssess Version 5.2.3
ColourBar.png Below are the bugs and features fixed/implemented in this point release of aAssess Android. Please get in touch with AssessTech if you would like further clarification regarding any of the items mentioned here. On this page: Bugs A sync re-
Page: aAssess Version 5.2.4
ColourBar.png Below are the bugs fixed in this release of aAssess Android. Please get in touch with AssessTech if you would like further clarification regarding any of the items mentioned here. On this page: Bugs Implemented a fix to resolve an issue in
Page: aAssess Version 5.3.0
ColourBar.png Below are the bugs fixed and features included in this release of aAssess Android. Please get in touch with AssessTech if you would like further clarification regarding any of the items mentioned here. On this page: Features Assessments now
Page: aAssess Version 5.3.1
ColourBar.png Below are the bugs fixed and features implemented in this release of aAssess Android. Please get in touch with AssessTech if you would like further clarification regarding any of the items mentioned here. Please note: during internal testin
Page: aAssess Version 5.3.2
ColourBar.png Below are the bugs fixed and features implemented in this release of aAssess Android. Please get in touch with AssessTech if you would like further clarification regarding any of the items mentioned here. Please note: Our minimum supported
Page: aAssess Version 5.3.3
ColourBar.png Below are the bugs fixed and features implemented in this release of aAssess Android. Please get in touch with AssessTech if you would like further clarification regarding any of the items mentioned here. Please note: Our minimum supported
Page: aBulletin Android Release Notes
Page: aCheck Android Release Notes
Page: ACMS Overview
ColourBar.png Introduction If you haven't used ACMS before and you'd like to start with the basics, you've come to the right place! Glossary Security Group: the security settings applied to a user based on their job title. My Page: a candidate's profile w
Page: ACMS Release Notes
Page: ACMS Tools
Page: Admin User - Administrative Tasks
ColourBar.png Introduction Company admins are responsible for a range of administrative tasks, ensuring that users have the correct access on ACMS. Glossary Leaving Wizard: takes a user through the series of steps required to retire a candidate from ACMS.
Page: Admin User - Setting Up Reference Data
ColourBar.png Introduction The setting up of reference data is a really important administrative task, particularly when a company is onboarding ACMS or new modules. Glossary Company Structure Regions and Depots The regions within the company and the dep
Page: AssessBook Release Notes
Page: Assessment Admin
ColourBar.png Introduction Before assessors can assess, they need to know what criteria they're assessing and when they need to assess it. Company admins are responsible for building the foundations of the Assessment module. Glossary Criteria: the perf
Page: Assessment Module
ColourBar.png Please use the page tree on the left hand side of the page to access the user guide related to your role's responsibilities. 2 Assessment.png
Page: Assessor - aAssess
ColourBar.png Introduction The aAssess Android app allows assessors to undertake assessments in a completely paperless way. The app has been designed for use within train driving cabs, such that it does not make any sound, send any notifications, or requi
Page: Assessor - ACMS
ColourBar.png Introduction Assessment is a core part of Competence Management, and the Assessment module of ACMS https://confluence.assesstech.com/display/KnowledgeBase/ACMS enables the planning, conducting, monitoring and reporting of assessments. It als
Home page: AssessTech User Knowledge Base
ColourBar.png Welcome to the AssessTech User Knowledge Base! This area is designed to be the go-to place for explanations, top tips and videos about all of the ACMS modules. The Aim Shared knowledge has been an emerging theme in the ACMS community so we w
Page: Audiences
ColourBar.png Introduction An audience is a collection of people/candidates. It is somewhat like a team, but has no concept of a leader i.e. it is a completely flat structure, and it can be set up either statically or dynamically. Audiences are necessa

B

Page: Base Module
ColourBar.png Please use the page tree on the left hand side of the page to access the user guide related to your role's responsibilities. 1 Base.png
Page: Bulletin Admin - Creating & Issuing Bulletins
ColourBar.png Introduction The Bulletin module is all about the distribution of notices. Various types of documents (bulletins) can be distributed to candidates in the field according to rules relating to their role, security group and location (audiences
Page: Bulletin Module
ColourBar.png Please use the page tree on the left hand side of the page to access the user guide related to your role's responsibilities. 5 Bulletin.png
Page: Bulletin User - aBulletin
ColourBar.png Introduction aBulletin is an application for use on Android tablets and smartphones that enables a candidate to receive notices in the field. Push notifications identify the availability of new material that can then be downloaded, reported
Page: Bulletin User - ACMS
ColourBar.png Introduction Bulletins are issued notices which must be read and/or signed. This user guide explains how to do so using ACMS. Glossary Bulletin: a user notice. aBulletin: the bulletin app which allows users to read and sign bulletins on the

C

Page: Candidate - ACMS
ColourBar.png Introduction Candidates have access to view their assessments on ACMS. Depending on how the system is set up, as a candidate you may also have the ability to sign or 'Seal' assessments which involves accepting or objecting to the assessment
Page: Check Admin - Creating and Scheduling Checks
ColourBar.png Introduction The purpose of the Check module is to provide an electronic means to perform quick checks on multiple people in a location. This can either be done using ACMS via the web, or on a tablet using the aCheck app. Glossary FFD Check:
Page: Check Module
ColourBar.png Please use the page tree on the left hand side of the page to access the user guide related to your role's responsibilities. 6 Check.png
Page: Check User - aCheck
ColourBar.png Introduction aCheck is an application for use on Android tablets that enables users to conduct quick checks in the field. An example use would be for 'Fitness for Duty' checks. Glossary FFD Check: or Fitness for Duty checks are the default c
Page: Check User - ACMS
ColourBar.png Introduction Candidate checks can be completed on ACMS using the Perform Checks admin. Glossary FFD Check: or Fitness for Duty checks are the default check on ACMS and are designed as a quick check of whether or not a person is fit for duty.
Page: Competence Development Plans
ColourBar.png Introduction Competence Development Plans (CDPs) or Support Plans are bespoke scheduled events designed to provide additional support following an incident or other life event. CDPs can be added and tracked on ACMS. Glossary Competence Deve

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E

F

Page: Form Admin - Creating New Forms
ColourBar.png Introduction The Forms module of ACMS effectively performs a form builder function. Users with appropriate privileges can build custom forms (templates) and then allocate them to people using Audiences. Glossary It can be useful to think of
Page: Forms Module
ColourBar.png Please use the page tree on the left hand side of the page to access the user guide related to your role's responsibilities. 8 Forms.png
Page: Forms User - Completing Forms
ColourBar.png Introduction The Forms module is designed to replicate and replace paper forms to allow users to submit information as an electronic form. For example, forms can be used to capture driving hours for driver managers in order to maintain compe

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H

Page: Hours Admin
ColourBar.png Introduction The Hours module of ACMS https://confluence.assesstech.com/display/KnowledgeBase/ACMS allows for tracking driving hours, specifically for trainee drivers, during the practical handling phase of their training programme. It provi
Page: Hours Module
ColourBar.png Please use the page tree on the left hand side of the page to access the user guide related to your role's responsibilities. 7 Hours.png
Page: Hours User
ColourBar.png Introduction The Hours module of ACMS https://confluence.assesstech.com/display/KnowledgeBase/ACMS allows for tracking driving hours, specifically for trainee drivers, during the practical handling phase of their training programme. It provi

I

Page: Incident Admin
ColourBar.png Introduction The Incident module involves a fair amount of background set up but when done correctly it should make investigators' jobs much easier! Glossary: Cause Set: the incident cause tree, based on RSSB standards and used to add causes
Page: Incident Module
ColourBar.png Please use the page tree on the left hand side of the page to access the user guide related to your role's responsibilities. 3 Incident.png
Page: Investigator
ColourBar.png Introduction As an investigator you are responsible for ensuring that the necessary information is collected and uploaded to ACMS in order to inform the investigation of accident and incident events. This guide will demonstrate how this role

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K

Page: Knowledge Base Top Tips
ColourBar.png AssessTech Owl.png The AssessTech Owl is here to provide handy 'Did you know?' tips. This can be anything from configurable features, to things that often get forgotten! AssessTech Owl.pngIf you've recently changed your password on ACMS and

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Page: License Admin - Managing Driving Licenses
ColourBar.png Introduction Originally designed to support the European Driver Licensing directive, this module has been extended to support the issuing of all sorts of custom documentation, for example: Complementary certificates for European Driver Licen
Page: License User - Issuing ID Cards
ColourBar.png Introduction Glossary Adding and Issuing a SCW Certificate It is possible to issue a Complementary Certificate (SCW Certificate) or bespoke ID Card for a candidate on ACMS. New ID cards are added by going to the Role Tab on a candidate's Da
Page: Licensing Module
ColourBar.png Please use the page tree on the left hand side of the page to access the user guide related to your role's responsibilities. 4 Licensing.png

M

Page: Managerial User
ColourBar.png Introduction As a manager, you may be responsible for updating key information on a Candidate's competency file. The majority of updates occur on the Candidate Dashboard. The user guide below includes explanations and videos demonstrating h

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P

Page: Personnel Medical Update Tool
ColourBar.png The following document details how to use the Personnel Medical Update Tool. This tool is designed to update all the medical expiry dates to align with the ACMS medical rules. This tool is usually ran when there has been a change to the medi

Q

R

Page: Redmine User Guide
ColourBar.png Overview Redmine is the ticketing system used by AssessTech which provides an audit trail for the work we carry out. It provides customers with transparency whilst enabling us to track our progress with customer issues. When a customer need
Page: Release Notes

S

Page: Schedule Migration Tool
ColourBar.png Overview The following document details how to use the schedule migration tool that was developed in 5.2.3f. The schedule migration tool is designed to migrate candidates schedules when there has been a rewrite/large changes to a criteria se

T

Page: T18
ColourBar.png Below are the bugs fixes and features implemented in this release of AssessBook. Please note that some changes will need to be configured, particularly in relation to the workflows, therefore, they will not be immediately enabled upon releas

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Page: Version 1.6.0
ColourBar.png Below are the bugs and features fixed in this release of aCheck Android. Please note that some changes will need to be configured, therefore, they will not be immediately enabled upon release. If you require these changes, please raise a R
Page: Version 1.7.0
ColourBar.png Below are the bugs fixed and features implemented in this release of aCheck Android. Please get in touch with AssessTech if you would like further clarification regarding any of the items mentioned here. Please note: during internal testing
Page: Version 1.7.1
ColourBar.png Below are the bugs fixed and features implemented in this release of aCheck Android. Please get in touch with AssessTech if you would like further clarification regarding any of the items mentioned here. Please note: Our minimum supported A
Page: Version 2.2.1
ColourBar.png Below are the bugs and features fixed in this release of aBulletin Android. Please note that some changes will need to be configured, therefore, they will not be immediately enabled upon release. If you require these changes, please raise
Page: Version 2.2.3
ColourBar.png Below are the bugs and features fixed in this release of aBulletin Android. Please get in touch with AssessTech if you would like further clarification regarding any of the items mentioned here. On this page: Bugs A fix has been implemented
Page: Version 2.2.4
ColourBar.png Below are the bugs fixed in this release of aBulletin Android. Please get in touch with AssessTech if you would like further clarification regarding any of the items mentioned here. On this page: Bugs Implemented a fix to resolve an issue i
Page: Version 2.2.5
ColourBar.png Below are the bugs fixed in this release of aBulletin Android. Please get in touch with AssessTech if you would like further clarification regarding any of the items mentioned here. On this page: Bugs Implemented a fix to resolve an issue i
Page: Version 2.4.1
ColourBar.png Below are the bugs fixed and features implemented in this release of aBulletin Android. Please get in touch with AssessTech if you would like further clarification regarding any of the items mentioned here. On this page: Bugs Information not
Page: Version 2.4.2
ColourBar.png Below are the bugs fixed and features implemented in this release of aBulletin Android. Please get in touch with AssessTech if you would like further clarification regarding any of the items mentioned here. On this page: Bugs A fix has been
Page: Version 2.4.3
ColourBar.png Below are the bugs fixed in this release of aBulletin Android. Please get in touch with AssessTech if you would like further clarification regarding any of the items mentioned here. On this page: Bugs An amendment has been made to the way in
Page: Version 2.4.4
ColourBar.png Below are the bugs fixed in this release of aBulletin Android. Please get in touch with AssessTech if you would like further clarification regarding any of the items mentioned here. On this page: Bugs A fix has been implemented which prevent
Page: Version 2.4.5
ColourBar.png Below are the bugs fixed in this release of aBulletin Android. Please get in touch with AssessTech if you would like further clarification regarding any of the items mentioned here. Please note: Our minimum supported Android version is Andro
Page: Version 4.5.2
ColourBar.png Below are the bugs and features fixed in this release of aAssess iOS. Please get in touch with AssessTech if you would like further clarification regarding any of the items mentioned here. On this page: Bugs Issues with syncing when not onl
Page: Version 5.2.3
ColourBar.png Below are the bugs and features fixed in this release of ACMS. Please note that some changes require configuration therefore they will not be immediately enabled upon release. If you require these changes please raise a Redmine detailing y
Page: Version 5.2.3a
ColourBar.png Below are the bugs and features fixed in this release of ACMS. Please note that some changes will need to be configured, therefore, they will not be immediately enabled upon release. If you require these changes, please raise a Redmine det
Page: Version 5.2.3b
ColourBar.png Below are the bugs and features fixed in this release of ACMS. Please note that some changes will need to be configured, therefore, they will not be immediately enabled upon release. If you require these changes, please raise a Redmine det
Page: Version 5.2.3c
ColourBar.png Below are the bugs and features fixed in this release of ACMS. Please note that some changes will need to be configured, therefore, they will not be immediately enabled upon release. If you require these changes, please raise a Redmine det
Page: Version 5.2.3ca
ColourBar.png Below are the bugs fixed in this release of ACMS. Please get in touch with AssessTech if you would like further clarification regarding any of the items mentioned here. On this page: Bugs Base Fixed a bug relating to Facepic performance. For
Page: Version 5.2.3cb
ColourBar.png Below are the bugs fixed in this release of ACMS. Please get in touch with AssessTech if you would like further clarification regarding any of the items mentioned here. On this page: Bugs Bulletin A fix has been introduced such that it is no
Page: Version 5.2.3cc
ColourBar.png Below are the bugs and features fixed in this release of ACMS. Please note that some changes require configuration therefore they will not be immediately enabled upon release. If you require these changes please raise a Redmine detailing you
Page: Version 5.2.3cca
ColourBar.png Below are the bugs and features resolved in this ACMS hot fix. Please get in touch with AssessTech if you would like further clarification regarding any of the items mentioned here. On this page: Bugs Base Amendments have been made to the lo
Page: Version 5.2.3ccb
ColourBar.png Below are the bugs resolved in this ACMS hot fix. Please get in touch with AssessTech if you would like further clarification regarding any of the items mentioned here. On this page: Bugs Hours Tracker Implemented a fix to resolve marshallin
Page: Version 5.2.3d
ColourBar.png Below are the bugs and features fixed in this release of ACMS. Please note that some changes will need to be configured, therefore, they will not be immediately enabled upon release. If you require these changes, please raise a Redmine det
Page: Version 5.2.3da
ColourBar.png Below are the bugs resolved in this ACMS hot fix. Please get in touch with AssessTech if you would like further clarification regarding any of the items mentioned here. On this page: Bugs Base Fixed an error that would present when a medical
Page: Version 5.2.3e
ColourBar.png Below are the bugs and features fixed in this release of ACMS. Please note that some changes will need to be configured, therefore, they will not be immediately enabled upon release. If you require these changes, please raise a Redmine det
Page: Version 5.2.3eb
ColourBar.png Below are the bugs and features fixed in this release of ACMS. Please get in touch with AssessTech if you would like further clarification regarding any of the items mentioned here. On this page: Bugs Base Implemented a logging compressor t
Page: Version 5.2.3ec
ColourBar.png Below are the bugs fixed in this release of ACMS. Please get in touch with AssessTech if you would like further clarification regarding any of the items mentioned here. On this page: Bugs Base Updated the report generator job record to elim
Page: Version 5.2.3ed
ColourBar.png Below are the bugs fixed in this release of ACMS. Please get in touch with AssessTech if you would like further clarification regarding any of the items mentioned here. On this page: Bugs Base Implemented a fix to the email notification sys
Page: Version 5.2.3ee
ColourBar.png Below are the bugs fixed in this release of ACMS. Please get in touch with AssessTech if you would like further clarification regarding any of the items mentioned here. On this page: Bugs Assessment Implemented a fix to CountCandidateSchedu
Page: Version 5.2.3ef
ColourBar.png Below are the bugs fixed in this release of ACMS. Please get in touch with AssessTech if you would like further clarification regarding any of the items mentioned here. On this page: Bugs Assessment Implemented a fix to improve performance
Page: Version 5.2.3f
ColourBar.png Below are the bugs and features fixed in this release of ACMS. Please note that some changes will need to be configured, particularly in relation to the workflows, therefore, they will not be immediately enabled upon release. If you requir
Page: Version 5.2.3f-hotfix-01
ColourBar.png Below are the bugs fixed in this release of ACMS. Please get in touch with AssessTech if you would like further clarification regarding any of the items mentioned here. On this page: Bugs Base Implemented a fix to the Role Wizard to resolve
Page: Version 5.2.3f-hotfix-02
ColourBar.png Below are the bugs fixed in this release of ACMS. Please get in touch with AssessTech if you would like further clarification regarding any of the items mentioned here. On this page: Bugs Form Implemented a fix as form records were previousl
Page: Version 5.2.3f-hotfix-03
ColourBar.png Below are the bugs fixed in this release of ACMS. Please get in touch with AssessTech if you would like further clarification regarding any of the items mentioned here. On this page: Bugs Base Implemented a fix as emailed reports that includ
Page: Version 5.2.3fa
ColourBar.png Below are the bugs fixed in this release of ACMS. Please note that some changes will need to be configured, therefore, they will not be immediately enabled upon release. If you require these changes, please raise a Redmine detailing your s
Page: Version 5.2.3fa-hotfix-02
ColourBar.png Below are the bugs fixed in this release of ACMS. Please note that some changes may need to be configured, therefore, they will not be immediately enabled upon release. If you require these changes, please raise a Redmine detailing your sp
Page: Version 5.2.3fa-hotfix-03
ColourBar.png Below are the bugs fixed in this release of ACMS. Please note that some changes may need to be configured, therefore, they will not be immediately enabled upon release. If you require these changes, please raise a Redmine detailing your sp
Page: Version 5.2.3fa-hotfix-04
ColourBar.png Below are the bugs fixed in this release of ACMS. Please note that some changes may need to be configured, therefore, they will not be immediately enabled upon release. If you require these changes, please raise a Redmine detailing your sp
Page: Version 5.2.3fa-hotfix-05
,ColourBar.png Below are the bugs fixed in this release of ACMS. Please note that some changes may need to be configured, therefore, they will not be immediately enabled upon release. If you require these changes, please raise a Redmine detailing your s
Page: Version 5.2.3fa-hotfix-06
ColourBar.png Below are the bugs fixed in this release of ACMS. Please note that some changes may need to be configured, therefore, they will not be immediately enabled upon release. If you require these changes, please raise a Redmine detailing your sp
Page: Version 5.2.3fa-hotfix-08
ColourBar.png Below are the bugs fixed in this release of ACMS. Please note that some changes may need to be configured, therefore, they will not be immediately enabled upon release. If you require these changes, please raise a Redmine detailing your sp
Page: Version 5.2.3fa-hotfix-09
ColourBar.png Below are the bugs fixed in this release of ACMS. Please note that some changes may need to be configured, therefore, they will not be immediately enabled upon release. If you require these changes, please raise a Redmine detailing your sp
Page: Version 5.2.3fa-hotfix-10
ColourBar.png Below are the bugs fixed in this release of ACMS. Please note that some changes may need to be configured, therefore, they will not be immediately enabled upon release. If you require these changes, please raise a Redmine detailing your sp
Page: Version 5.2.3fa-hotfix-11 Web and 5.2.3fa-hotfix-08 UI
ColourBar.png Below are the features and bugs included in this release of ACMS. Please note that some changes may need to be configured, therefore, they will not be immediately enabled upon release. If you require these changes, please raise a Redmine d
Page: Version 5.2.3fba
ColourBar.png Below are the bugs and features fixed in this release of ACMS. Please note that some changes will need to be configured, therefore, they will not be immediately enabled upon release. If you require these changes, please raise a Redmine det

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Need more help?

We are in regular contact with company admins at each TOC. If additional help is required from AssessTech, a company admin can contact us through a number of different channels. 

  • Get in contact with your designated Technical Account Manager. Send us an email or give the office a call.
  • Raise a Redmine for any questions you have or features you would like to request.
  • Get involved with the working group. Our TOCs meet up on a monthly basis to discuss 

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